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Multiple Charges for V0 Premium Plan - No Support Response

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Asian swamp eel posted this in #help-forum
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Asian swamp eelOP
Hello Vercel/NextJs Community,

I recently upgraded to the Premium plan on V0.dev, but I encountered an issue with the subscription system. I was charged multiple times for the same subscription, and all my money is gone. Despite my efforts to contact Vercel support through various channels, I have not received any response or assistance. I have also checked my billing history, and it confirms that I was overcharged.

Has anyone else faced a similar issue? How did you resolve it? I’m hoping someone from the community or Vercel team can guide me on how to get this issue fixed, as it’s affecting my ability to continue using the service.

Thank you for your help!

1 Reply

Asian black bear
This isn't a Vercel support server and we can't help you with that. While I'm sorry you've been running into some issue that affected your bill you have to realize that this isn't the place to find support on that. You could try the official Vercel Community if you haven't done so far and otherwise you'll have to wait for their official support to get back with a response to your ticket.