One of several of my domains does not load on some phones while on 5G
Answered
European anchovy posted this in #help-forum
European anchovyOP
This is a very confusing issue. I have two domains to the same app, one of them works on any device, any network. The other appears to get blocked when on some (not all?) mobile devices when using data but works consistently on wifi. I have tried transfering the problematic domain to vercel and even changing the nameservers to cloudflare but nothing helps. Has anyone seen this before? I've been stuck on this for weeks
Answered by European anchovy
Providing an update for anyone else that sees this later. It turns out the issue was that verizon blocked my domain name for whatever reason and I had to open a ticket with the IT department to get it unblocked
35 Replies
from the device
European anchovyOP
@European anchovy Click to see attachment
Is this your domain
discovry.xyzEuropean anchovyOP
yes, in trying to fix the issue i made it worse with redirect errors and am now in the process of returning to defaults
the domain for the same app that is functional is here: https://scheinberg.xyz/
have you tried to enter that url in that device
and see if that works?
European anchovyOP
Yes the other url loads without error
On data and WiFi
can I just know whats your issue?
its about that the other domain not working?
@European anchovy This is a very confusing issue. I have two domains to the same app, one of them works on any device, any network. The other appears to get blocked when on some (not all?) mobile devices when using data but works consistently on wifi. I have tried transfering the problematic domain to vercel and even changing the nameservers to cloudflare but nothing helps. Has anyone seen this before? I've been stuck on this for weeks
have you tried restarting the phone to reset whatever dns cache it might have?
European anchovyOP
yes, the domian works on wifi but not data. it is also been transferred to a vercel domain
vercel DNS*
@joulev have you tried restarting the phone to reset whatever dns cache it might have?
European anchovyOP
i can but this is also an issue on other peoples phones. when i show someone the app it is hit or miss whether they can load it
@European anchovy i can but this is also an issue on other peoples phones. when i show someone the app it is hit or miss whether they can load it
are you sure it's an issue on other people's phones? by other people's phones, i meant phones that have never opened the website before (so not your colleague's phone, for example)
I'm not sure, but there could be an possibility that ISP has blocked the domain
European anchovyOP
yes i have a qr code that they scan, and I have never met the person before
I have noticed this issue first pop up when i tried loading the domain on an nfc chip, could it be that some phones would blacklist that as malware?
is there anything common in those phones like same network provider(sim)
then yeah ISP blocked the domain, for which i honestly have no idea how to fix. maybe contacting the ISP will help
European anchovyOP
haha well fuck
it might be verizon because that my phone plan
ISP could've false detected is as a phishing page
because there is also discovery
European anchovyOP
yeahhhh that makes sense, so you recommend that i contact verizon
Yes
European anchovyOP
Providing an update for anyone else that sees this later. It turns out the issue was that verizon blocked my domain name for whatever reason and I had to open a ticket with the IT department to get it unblocked
Answer
Thrianta
How long have you owned this domain?
@Thrianta How long have you owned this domain?
European anchovyOP
About six months but I believe the domain got blocked about a month ago. I put the domain on cheap nfc chips to share with people at a meetup and I think that triggered some malicious site filter
Thrianta
I put the domain on cheap nfc chips
I dont know what that means
I dont know what that means
Glad you got it fixed, i ran it through a bunch of site checkers that look for various things viruses malious code of other sorts, as well as checking for black listing through a ton of provides however none of them had verizon, Im glad they were able to get it unblocked, I had no idea the little guy could even get something like that fixed. Good to know.